Terms of Service

Last Updated: January 3, 2025

Welcome to Steadfast Companion. By accessing or using our website and services, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By accessing and using steadfastcompanion.com (the "Website"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Website.

2. Description of Service

Steadfast Companion provides educational resources, guides, and information for dog owners navigating vision loss in their pets. Our services include:

Free downloadable guides and educational materials
Paid digital products (PDF guides and resources)
Email communications and newsletters
Community support resources

3. Educational Purpose Only

Important Disclaimer: All information provided on this Website is for educational purposes only and does not constitute veterinary medical advice, diagnosis, or treatment. You should always consult with a qualified veterinarian regarding any questions about your pet's health and medical care.

Steadfast Companion does not replace professional veterinary care. We are not veterinarians and do not provide medical services.

4. Digital Products and Purchases

When you purchase digital products from Steadfast Companion:

All sales are final. Due to the digital nature of our products, we do not offer refunds once access has been granted
You will receive immediate access to your purchased materials via email
Products are for personal use only and may not be shared, resold, or redistributed
Payment processing is handled securely through Stripe

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and PDF guides, is the property of Steadfast Companion and is protected by copyright laws. You may not:

Reproduce, distribute, or create derivative works from our materials
Share purchased digital products with others
Use our content for commercial purposes without written permission

6. User Conduct

You agree to use our Website in a lawful manner and not to:

Violate any applicable laws or regulations
Infringe upon the rights of others
Transmit any harmful or malicious code
Attempt to gain unauthorized access to our systems
Harass, abuse, or harm other users

7. Email Communications

By providing your email address, you consent to receive:

Transactional emails related to your purchases
The free guides you requested
Educational content and updates (you may unsubscribe at any time)

We use Resend for email delivery and will never sell or share your email address with third parties for marketing purposes.

8. Privacy

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

9. Third-Party Services

Our Website uses third-party services including:

Stripe for payment processing
Resend for email delivery
Umami for privacy-focused analytics

These services have their own terms and privacy policies, which we encourage you to review.

10. Limitation of Liability

To the fullest extent permitted by law, Steadfast Companion shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

Your use of or inability to use our Website or services
Any decisions made based on information provided on our Website
Any errors or omissions in our content
Any interruption or cessation of our services

11. Disclaimer of Warranties

Our Website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

The Website will be uninterrupted or error-free
Defects will be corrected
The Website is free of viruses or harmful components

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes indicates your acceptance of the new terms.

13. Termination

We reserve the right to terminate or suspend access to our Website immediately, without prior notice or liability, for any reason, including breach of these Terms of Service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@steadfastcompanion.com
Website: steadfastcompanion.com