Privacy Policy

Last Updated: January 3, 2025

At Steadfast Companion, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steadfastcompanion.com.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Download our free guides (email address, first name)
Make a purchase (email address, name, payment information)
Contact us for support (email address, name, message content)

Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device using Umami Analytics, including:

Browser type and version
Pages visited and time spent on pages
Referring website
General geographic location (country/region only)

Important: We use Umami, a privacy-focused analytics platform that does not use cookies, does not track personal information, and does not collect IP addresses. All data is anonymized and aggregated.

2. How We Use Your Information

We use the information we collect to:

Deliver purchased digital products to you via email
Send you the free guides you requested
Process your payments securely through Stripe
Respond to your customer service requests
Send you educational content and updates (you may opt out at any time)
Improve our website and services
Understand how visitors use our website (through anonymized analytics)

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share your information with:

Service Providers

Stripe: For secure payment processing (see Stripe Privacy Policy)
Resend: For email delivery (see Resend Privacy Policy)
Umami: For privacy-focused website analytics (self-hosted, no third-party data sharing)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data in transit (SSL/TLS)
Secure payment processing through PCI-compliant Stripe
Regular security assessments and updates
Limited access to personal information by authorized personnel only

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Data Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing emails at any time using the unsubscribe link
Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at support@steadfastcompanion.com.

6. Email Communications

When you provide your email address, you may receive:

Transactional emails: Order confirmations, download links (cannot be opted out)
Educational content: Tips, guides, and updates (can be opted out)

Every marketing email includes an unsubscribe link. You can opt out at any time without affecting your access to purchased products.

7. Cookies and Tracking

We do not use traditional tracking cookies. Our analytics solution (Umami) is cookieless and privacy-focused. We do not:

Use third-party advertising cookies
Track you across other websites
Collect personal identifiers like IP addresses
Create user profiles or behavioral tracking

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to:

Provide you with services and support
Comply with legal obligations
Resolve disputes and enforce agreements

If you request deletion of your data, we will delete it within 30 days unless we are required to retain it for legal purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to deletion of personal information
Right to non-discrimination for exercising your rights

14. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@steadfastcompanion.com
Website: steadfastcompanion.com